At Nascentia Health Options, we make it easy to find the information you need.
Below are links to membership information for our plan.
You may also request printed copies of any of these materials by calling 1-888-477-4663.
Download the Member Handbook (pdf)
- Important Member Handbook Information about Outpatient Rehabilitation Services – Physical Therapy (PT), Occupational Therapy (OT) and Speech Therapy (ST) (pdf)
- Complaint & Appeal Process (pdf)
Provider Network Directories
- Central Region (pdf)
Broome, Cayuga, Chemung, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga and Tompkins counties
- Northeast Region (pdf)
Albany, Clinton, Columbia, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Warren and Washington counties
- Western Region (pdf)
Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties
The Homefront – Member Newsletter
Last Updated on August 2, 2021