At Nascentia Health Options, we make it easy to find the information you need.

Below is membership information for our plan.

Member Handbook

Provider Directories

The Homefront Newsletter

Member Handbook

Member Handbook (pdf)
Medicaid Managed Long Term Care Handbook Language (pdf)
Important Member Handbook Information about Outpatient Rehabilitation Services – including Physical Therapy (PT), Occupational Therapy (OT) and Speech Therapy (ST)
Complaint & Appeal Process (pdf)

Provider Network Directories

Central Region

Broome, Cayuga, Chemung, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, St. Lawrence, Tioga and Tompkins counties

View Directory (pdf)

Northeast Region

Albany, Clinton, Columbia, Delaware, Essex, Franklin, Fulton, Greene, Hamilton, Montgomery, Otsego, Rensselaer, Saratoga, Schenectady, Schoharie, Warren and Washington counties

View Directory (pdf)

Western Region

Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Livingston, Monroe, Niagara, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, Wyoming and Yates counties

View Directory (pdf)

The Homefront MLTC Member Newsletter

Latest Issue – Fall 2022 (pdf)

Previous Issues:

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You may also request printed copies of any of these materials by calling 1-888-477-4663.

Last Updated on November 7, 2022

1-888-477-4663 (TTY:711)
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Member Information

At Nascentia Health Options, we make it easy to find the information you need.

Member Handbook

Provider Network Directories

Central Region

Northeast Region

Western Region

The Homefront MLTC Member Newsletter

Sign up to receive the
Homefront e-newsletter!

Nascentia Health
1050 West Genesee Street
Syracuse, NY 13204

1-888-477-4663

About Managed Long-Term Care and Nascentia Health Options

Managed Long-Term Care Services