Nascentia Health Options is a managed long-term care (MLTC) Medicaid
plan in New York state.

Managed long-term care plans offer those who are 18 and over and are chronically ill or disabled and need medical and nonmedical services to remain in their homes safely. The plans provide a wide array of services, including both medical and non-medical care and are paid for through Medicaid.

Nascentia Health Options works with each member to design a personalized care plan to meet the individual’s home and community-based needs. By engaging our extensive network of providers and community partners, we coordinate services to make sure every need is covered.


When patients enroll in the MLTC plan, we help them understand their Medicaid benefits and how they apply to the plan. For members who need Medicaid, but are not yet enrolled, we help navigate the process through one-on-one assistance.

Who is Eligible?

You are eligible for managed long-term care (MLTC) from Nascentia Health Options if you:

  • Are age 18 or older
  • Are eligible for nursing home level of care (In some cases may be required)
  • Can stay safely at home and in the community at the time you join the plan
  • Are expected to need long-term care services for at least 120 days
  • Are Medicaid-eligible
  • Live in the Nascentia Health Options service area (see map below)

Our Service Area

Nascentia Health Options provides a broad spectrum of services primarily to Medicaid-eligible individuals and families in the following counties:

  • Albany County
  • Allegany County
  • Broome County
  • Cattaraugus County
  • Cayuga County
  • Chautauqua County
  • Chemung County
  • Chenango County
  • Clinton County
  • Columbia County
  • Cortland County
  • Delaware County
  • Erie County
  • Essex County
  • Franklin County
  • Fulton County
  • Genesee County
  • Greene County
  • Hamilton County
  • Herkimer County
  • Jefferson County
  • Lewis County
  • Livingston County
  • Madison County
  • Monroe County
  • Montgomery County
  • Niagara County
  • Oneida County
  • Onondaga County
  • Ontario County
  • Orleans County
  • Oswego County
  • Otsego County
  • Rensselaer County
  • Saratoga County
  • Schenectady County
  • Schoharie County
  • Schuyler County
  • Seneca County
  • St. Lawrence County
  • Steuben County
  • Tioga County
  • Tompkins County
  • Warren County
  • Washington County
  • Wayne County
  • Wyoming County
  • Yates County

Frequently Asked Questions

Nascentia Health Options is a managed long term care (MLTC) Medicaid plan which provides care to people who wish to remain in their homes, and who are 18 or older. Nascentia Health Options covers a broad scope of services, including home, community and nursing home based care. We’ll provide you with a specially designed plan of services, and we’ll offer you a choice as to where and how you get the help you need to stay at home. We work with you and your physicians to coordinate your in-home care. Because it is a part of Nascentia Health, Nascentia Health Options is able to provide a full range of services so you receive all the care you need at home.

Because Nascentia Health Options is a part of Nascentia Health, Central New York’s premier homecare service provider, you’ll be able to get all the care you need, all in one place. We’ll give you the options you need to manage your health care. Our one-stop care coordination means that you’ll be able to focus on your health and wellness.

With Nascentia Health Options, there’s no need to change your primary care physician and other healthcare providers. We work with a vast network of physicians and providers, so you’ll be able to maintain a relationship with the caregiver you choose

“Dual eligible beneficiaries” generally describes beneficiaries eligible for both Medicare and Medicaid. The term includes beneficiaries enrolled in Medicare and receiving full Medicaid benefits and/or assistance with Medicare premiums or cost sharing.

Managing your health care is easier with Nascentia Health Options, because we not only provide quality in-home care, but also transportation to and from medical appointments. So whether you need to see your primary care physician or another health care provider, we’ll coordinate your appointment – and make sure you arrive there safely.

 We make the enrollment process as simple as possible. Our knowledgeable enrollment specialists will work with you and will explain your membership in Nascentia Health Options to you. You can easily contact us by calling us at 1-888-477-4663 (TTY: 711), or by filling out our convenient contact form.

You may choose to enroll in any insurance plan that best meets your needs, including Nascentia Health Options, and may cancel your membership at any time.

Please feel free to explore this website to learn more about Nascentia Health Options and our managed long-term care services.

To find out more about how Nascentia Health Options can help you manage your care and stay safely in your home, contact us at 1-888-477-4663 (TTY: 711) or complete our contact form and one of our friendly, caring representatives will be happy to assist you.

Choosing a Managed Long-Term Care (MLTC) Plan that meets your unique healthcare needs is an important decision. Click here (pdf) for a list of all plans currently approved to operate by the NYS Department of Health.

Last Updated on August 9, 2021