Use the links below to find helpful documents, forms and other resources.

If you can’t find what you’re looking for, or have any questions or concerns, please contact our Provider Relations Team.

Provider Relations:
Phone: 315-477-9280
Email: providerrelations@477home.org

Claims Processing

Paper Claims:
 Nascentia Health Options
 P.O. Box 981814
 El Paso, TX 79998-1814

Electronic Submission:
 Payor ID 31626

Claims Customer Service:
 315-477-9509

Provider Portal

Provider Portal

Visit Nascentia Health’s Provider Portal to quickly access e-Health services.

Provider Updates

Suspension of Select

Pre-authorization Requirements

Beginning on January 6, 2022 and for 30 days thereafter, Nascentia Health Options is suspending prior authorization requirements for:

  • Insured Transfers Between In-Network Hospitals
  • In-Network Inpatient Rehabilitation Services Following an Inpatient Hospital Stay

Please refer to the DFS letter for additional information.

Last Updated on September 3, 2022